COURSE ENROLMENT

1. Complete your enrolment form through the following link – LEXIS KOREA Online enrolment form
2. If you have studied Korean in the past required to complete our Korean pre-test through the following link – Online pre-test
3. We will acknowledge receipt of your application and issue an invoice. This will generally occur on the business day following receipt of your application.
4. It is strongly suggested that all students obtain relevant insurance cover prior to travelling to Korea.
5. When you receive your invoice, please make full payment of your fees in Korean Won, including all optional service fees. Payment may be made either via bank transfer or credit card.
6. Please be advised that you are required to make full payment 4 weeks prior to your course commencement date to confirm your place. Our bank details are provided on the invoice.
7. Please notify us immediately of any changes to your proposed course start date by contacting enrol@lexiskorea.com
8. Lexis Korea may make reasonable variations to the delivery of programs (e.g. course times, teachers, timetables, classrooms). Students will be provided with reasonable advanced notice should this occur.

ACCOMMODATION & AIRPORT PICK-UP SERVICES

1. If you wish to use our Accommodation service, you should apply at least 4 weeks before your intended arrival date in Korea to allow us adequate time to find the most suitable accommodation for you.
2. If you require for us to arrange or approve a guardian for students under 19 years old, we require at least 4 weeks’ notice.
3. Kindly provide us with your flight details (i.e. flight number, date & time of arrival) at least 4 weeks before you arrive.
4. We will aim to confirm your accommodation and airport pick-up (if requested) details 2-4 weeks prior to your arrival.
5. Please note that if you provide us fewer than 48 hours notice to any changes made to your flight details, we are not able to guarantee that we will be able to make the necessary changes to your airport pick-up and / or accommodation arrangements. This could result in you having to incur additional costs.
6. We will not be able to guarantee that accommodation can be arranged at short notice. If we receive a last minute service request for accommodation, we reserve the right to temporarily place you in a hotel at your own cost upon your arrival in Korea, until we are able to secure your accommodation for you.

PUBLIC HOLIDAY & SCHOOL BREAK

1. Lexis Korea will be closed on public holidays and school holidays.
2. If the Monday is a public holiday, the start date will fall on a Tuesday.
3. If a holiday falls on a weekday there is no refund nor are missed lessons compensated. Kindly be assured the full week of content is still covered during such weeks.

FIRST DAY & ORIENTATION

1. If you are enrolled in our Full-time course (Standard Korean, Intensive Korean), your Orientation program will begin at 9:00 AM on your first day. Please arrive at school by 8:40 AM and come to the reception with your ID or passport.
2. During the orientation, you will receive instructions regarding your campus, courses, level, regulations, and student guidebook.
3. Your class will begin at 10:45 AM after the orientation and first-day interview.
4. If you are enrolled in our Part-time course (Evening Korean, Weekend Korean, or 1:1 lessons), please arrive at the school 10 minutes before your course begins on your first day.

LANGUAGE COURSE

1. Full-time courses run from Monday to Friday and students are assigned to either morning or afternoon classes based on their level.
2. Lexis Korea reserves the right to adjust the timetable structure. The course schedule is subject to change due to local circumstances.
3. Each level follows a fixed weekly topic based curriculum, which students must adhere to. Assessments, special lessons, and class activities may be included.
4. Afternoon skill focus classes offer a more dynamic and adaptable learning experience compared to structured core morning courses. These sessions may include creative or hands-on activities to enhance students’ language skills.
5. If a student misses a group lesson, no make-up class or materials will be provided, and the course duration will not be extended.

ACTIVITIES & EXCURSIONS

1. Cultural activities and excursions are scheduled after regular language classes.
2. The schedule of cultural activities is published monthly, with the activity calendar displayed on the campus board.
3. Some activities may coincide with class times. Participation in these activities is optional and at the student’s discretion.
4. During external activities, students are responsible for following the guide’s instructions. Lexis Korea is not liable for any issues resulting from non-compliance.
5. Transportation and meal expenses for external activities are the student’s responsibility unless otherwise provided.
6. Students with food allergies must inform Lexis Korea staff before every group meal or make their own arrangements.
7. Once an activity application is submitted, modifications or cancellations may not be possible. Fees will not be refunded in cases of absence.

CANCELLATION AND REFUND POLICY

GENERAL

1. In the absence of any agreement to the contrary, your place in any of Lexis Korea’s course(s) and additional services will not be confirmed until fees are received in full and our bank has confirmed receipt of your payment.
2. Cancellations are not effective until they are received in writing. Applications for refunds must be made in writing and addressed to enrol@lexiskorea.com
3. The registration fee is not refundable.
4. Refunds will only be paid in the same currency and transaction method in which the fees were received, and paid to the person who entered into the contract. We require written approval from the student if the refund is to be made to another party.
5. Any refunds payable under this policy will be processed within 5 working days of receiving the written refund application and finalizing the refund amount. For international transactions, it will take up to 4 weeks.
6. In all cases of suspension and/or expulsion due to non-compliance with the Student Code of Conduct, no refund of monies paid to the college will be made unless required by law.
7. These regulations may be waived only in exceptional circumstances by the Executive Management of the college at their absolute discretion.

ACCOMMODATION & AIRPORT PICKUP SERVICES

1. The Accommodation Placement Fee and/or Airport Transfer Fee are not refundable if you cancel the service after booking confirmation is made before the scheduled date.
2. If you cancel your booking within 28 days of your commencement date, a cancellation fee will apply: 20% of the paid fees if canceled between 15-28 days prior, and 50% if canceled within 14 days. All other fees, except the placement fee, will be refunded.
3. No accommodation fees will be refunded if you advise us of cancellation on or after your commencement date.
4. Requests to change the accommodation type and schedule will be processed with an administration fee(KRW100,000) after confirmed the initial booking.
5. The initial 4 weeks’ accommodation fees are non-refundable if you change your accommodation during this period and no replacement student is found.

COURSE

1. If you have booked through an agency your refund will be subject to the agency’s terms and conditions. Please contact your agency in this case.
2. No fees will be refunded if you advise us of cancellation on or after 1/2 course duration.
3. If you cancel your course on or after your course commencement date, your refund will be processed as follows: 1) Before 1/3 of the course period has passed: 2/3 refund, 2) Before 1/2 of the course period has passed: 1/2 refund.
4. If you defer the date of commencement of your course, then proceed to cancel your course prior to the new commencement date, the cancellation policy will apply from the initial course state date and not the deferred start date.
5. Where we do not offer an advertised course, or withdraw the delivery of the course prior to its completion, you will be offered, a refund of the unused portion of the course fees paid to that date. Alternatively, you may be offered a suitable alternative course at no extra cost. You have the right to choose a refund or the offer of placement in another course. Acceptance of any offer must be confirmed in writing within 30 days of the offer being made.

STUDENT CONDUCT & EXPULSION POLICY

1. At Lexis Korea, we uphold a respectful, inclusive, and safe learning environment. All students are expected to follow school rules, behave appropriately, and respect both their peers and staff. Violations of these expectations may result in disciplinary action, including expulsion, without a refund.
2. Expulsion & Disciplinary Actions – Lexis Korea reserves the right to expel students for unacceptable behavior, unlawful conduct, or failure to meet attendance requirements. No refund will be provided, and any outstanding fees must be paid immediately. Students will be responsible for their own repatriation costs.
   If a student violates the accommodation rules, the accommodation provider has the authority to expel the student. In such cases, the student must comply with the accommodation policies, and no refund will be issued.
   Students expelled from a Lexis Korea course will no longer be eligible for school-arranged accommodation. Standard accommodation refund policies will apply.
3. Zero-Tolerance Policy on Discrimination, Bullying & Harassment – Lexis Korea strictly prohibits discrimination, bullying, and harassment in any form. This includes, but is not limited to: Disrupting the learning environment (e.g., excessive talking, use of profanity, harassment, refusal to follow teacher instructions). Failing to observe basic social norms and mutual respect, resulting in discomfort or harm to others (e.g., excluding or isolating peers, creating unnecessary conflicts). Deliberate damage, misuse, or theft of Lexis Korea property or the belongings of classmates. Acts of violence or threats of violence towards students, staff, or property. Improper use of email, internet, or other communication channels. Violation of copyright laws. Use, possession, or distribution of drugs or alcohol on Lexis Korea premises, or by students who are underage. If a student engages in any of the behaviors listed above, Lexis Korea staff have the authority to take disciplinary action, including verbal warnings, reassignment to another class, or removal from the course.
4. Student Conduct & Reasonable Requests- Lexis Korea is committed to supporting students while ensuring a positive study environment for everyone. We expect students to interact with staff respectfully when making inquiries or requests. Staff may decline unreasonable requests, including those that fall outside school policies (e.g., refund requests beyond policy terms, course modifications, or schedule changes for personal reasons). If a student persistently makes excessive demands or disrupts school operations, Lexis Korea reserves the right to dismiss the student from the program. In such cases, no refunds will be issued, and the school will not be obligated to provide further services.
5. In all cases of suspension and/or expulsion due to non-compliance with the Student Code of Conduct, no refund of monies paid to the College will be made unless required by law.

VACATION REQUEST

1. Vacation request based on the total course duration: 12 weeks or less : Not applicable, 13 – 24 weeks : Up to 2 weeks, 25+ weeks: Up to 4weeks
2. Vacation requests must be made on a weekly basis, with a minimum of 2 weeks notice before the desired start date.
3. When applying for a vacation, the course will be extended for that period.
4. Students are advised to plan personal schedules after the course begins.
5. Accommodations cannot be temporarily suspended. Therefore, students must request an extension for accommodations for the additional duration caused by the vacation with an additional cost. The extended accommodation period may result in a different room assignment.

GENERAL LIABILITY

1. Lexis Korea, its staff, and representatives shall not be held liable for any loss, damage, or injury to persons or property, except where liability is explicitly imposed by law.
2. Lexis Korea is not responsible for any accidents, injuries, theft, or loss of personal belongings that occur on its premises, during school activities, or in accommodations arranged by the school. Students are encouraged to secure personal travel insurance to cover such risks.
3. Students are responsible for their own safety both inside and outside the school, including during off-campus activities, excursions, and personal travel.
4. Lexis Korea may recommend or arrange services such as accommodation, transportation, or external activities. However, the school is not liable for any issues arising from services provided by third-party vendors, including host families, landlords, tour operators, or insurance providers.
5. Any disputes or issues regarding third-party services must be resolved directly between the student and the service provider.
6. Lexis Korea is not responsible for any unforeseen interruptions to courses or services caused by external factors, including but not limited to: Natural disasters, public health emergencies, or force majeure events. Government regulations, travel restrictions, or visa denials. Strikes, power outages, or technical failures beyond the school’s control.
7. In cases where classes cannot be held due to unavoidable circumstances, Lexis Korea will make reasonable efforts to offer alternative learning solutions (such as online classes or rescheduling) but is not obligated to provide refunds.

STUDENT RESPONSIBILITY

1. Students are expected to act responsibly and adhere to school rules, accommodation regulations, and local laws. Any violation resulting in personal injury, property damage, or legal consequences is the sole responsibility of the student.
2. If a student causes damage to school property, accommodation, or third-party property, they will be required to cover the full cost of repairs or replacements.
3. All students are strongly encouraged to obtain comprehensive travel, medical, and personal liability insurance before arrival. Lexis Korea does not provide health coverage or insurance for students.
4. Lexis Korea is not liable for any medical emergencies, illnesses, or accidents that may occur during a student’s stay. Any medical expenses incurred are the sole responsibility of the student.
5. If a student requires emergency medical attention, Lexis Korea will assist in arranging care, but all costs must be covered by the student or their insurance provider.

PRIVACY POLICY

1. Lexis Korea is committed to protecting your privacy and complying with legislation governing the handling of personal information. By enrolling to Lexis Korea, the student is agreeing that the personal information collected will be used only for Lexis Korea’s purpose.
2. Collection of Personal Information:- Student Information provided during enrollment, including student name, contact details, address, personal identification and emergency contact information. – Information provided through emails, phone calls, or other forms of communication. – Information collected through surveys, feedback forms, or evaluations.
3. Use of Personal Information:- Academic purposes: Managing student enrollment, scheduling classes, and maintaining academic records.- Communication: Sending updates, announcements, and other relevant information to students and parents.- Improvement of services: Analyzing feedback to enhance the quality of educational programs and services.- Compliance with legal obligations: Fulfilling legal requirements and obligations imposed by South Korean laws and regulations.- Promotional use : photographs or videos taken during the course and testimonials may be used for promotional materials such as brochures, handbooks, websites and SNS channels without further notification.
4. Protection of Personal Information: Lexis Korea implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. Measures include encryption, secure storage systems, and restricted access to personal data
5. Changes to this Privacy Policy: Lexis Korea reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on Lexis Korea’s website or other appropriate channels.
6. Contact Information: If you have questions or concerns about this Privacy Policy or Lexis Korea’s handling of personal information, please contact us at privacy@lexiskorea.com